Community Documentation
Community Moderation
Understanding how Posternity maintains a safe and welcoming community environment
Overview
Community moderation is essential for maintaining a safe, welcoming, and productive environment for all Posternity users. Our moderation system combines automated tools with human oversight to ensure the community remains a positive space for creativity and collaboration.
Moderation Philosophy
Our goal is to foster a creative, supportive community where all users can express themselves freely while respecting others. Moderation is designed to be fair, transparent, and focused on community well-being.
Moderation Tools & Systems
🤖 Automated Detection
AI-powered systems detect inappropriate content, spam, and policy violations automatically
👥 Community Reporting
Users can report inappropriate content, behavior, or policy violations for review
👨💼 Human Moderators
Experienced moderators review reported content and make final decisions
📊 Content Analysis
Advanced content analysis tools help identify and flag problematic material
🔄 Appeal Process
Users can appeal moderation decisions through a transparent review process
📈 Analytics & Insights
Comprehensive analytics help improve moderation effectiveness and community health
What Gets Moderated
Inappropriate Content
Content that violates community guidelines, including harmful, offensive, or illegal material
Spam & Abuse
Spam messages, excessive self-promotion, and abusive behavior toward other users
Copyright Violations
Content that infringes on intellectual property rights or uses copyrighted material without permission
Harassment
Bullying, threats, or targeted harassment of other community members
Misinformation
Deliberately false or misleading information that could harm the community
Moderation Actions
⚠️ Warning
First-time violations may result in a warning with guidance on appropriate behavior
🔇 Content Removal
Inappropriate content is removed while preserving the user's account and other content
⏰ Temporary Restrictions
Users may face temporary limitations on posting or commenting for repeated violations
🚫 Account Suspension
Serious or repeated violations may result in temporary or permanent account suspension
Reporting Content
Identify the Issue
Determine if the content violates community guidelines or terms of service
Use Report Function
Click the report button on the content and select the appropriate violation type
Provide Details
Add specific information about why the content should be reviewed
Submit Report
Submit the report for review by the moderation team
Follow Up
Check back for updates on the status of your report
Moderation Transparency
Transparency Principles
- Clear Guidelines: Community guidelines are clearly stated and easily accessible
- Consistent Application: Moderation decisions are applied consistently across all users
- Appeal Process: Users can appeal moderation decisions they believe are unfair
- Regular Updates: Community guidelines are updated based on community feedback
- Moderator Training: All moderators receive comprehensive training on fair and effective moderation
Community Self-Moderation
👥 Community Guidelines
Clear, community-developed guidelines that all members agree to follow
🤝 Peer Support
Community members help each other understand and follow guidelines
📚 Educational Resources
Resources and tutorials help users understand appropriate community behavior
🏆 Positive Reinforcement
Recognition and rewards for users who contribute positively to the community
Appealing Moderation Decisions
Review the Decision
Carefully review the moderation action and the guidelines that were violated
Gather Evidence
Collect any relevant information that supports your appeal
Submit Appeal
Use the appeal process to request a review of the moderation decision
Wait for Review
Allow time for the moderation team to review your appeal thoroughly
Accept Decision
Respect the final decision of the appeal review process
Moderation Statistics & Insights
📊 Community Health Metrics
Regular reports on community health, moderation effectiveness, and user satisfaction
📈 Trend Analysis
Analysis of moderation trends to identify areas for improvement
🎯 Policy Updates
Regular updates to moderation policies based on community feedback and trends
👨💼 Moderator Performance
Regular evaluation of moderator performance to ensure consistent, fair moderation
💡 Pro Tip
If you're unsure whether content violates guidelines, it's better to report it and let the moderation team decide. They're trained to make fair, consistent decisions based on community guidelines.
⚠️ Important Note
Moderation decisions are final after the appeal process. Repeated appeals for the same issue may result in additional restrictions. Always review community guidelines before posting content.