Account Deletion Documentation
Account Deletion
Understand the account deletion process and your data rights
Overview
Account deletion is a permanent action that removes your Posternity account and associated data. This guide explains the deletion process, what happens to your data, and your rights regarding account closure.
⚠️ Important Warning
Account deletion is permanent and irreversible. All your data, creations, and account history will be permanently deleted and cannot be recovered.
Before You Delete Your Account
💾 Export Your Data
Download all your creations, analytics, and account data before deletion
📱 Cancel Subscriptions
Cancel any active subscriptions to avoid future charges
🔗 Update Connected Accounts
Update any third-party services connected to your Posternity account
📧 Save Important Information
Save any important account information or support tickets
What Gets Deleted
Account Information
Profile data, personal information, and account settings are permanently removed
Creative Content
All your AI-generated creations, portfolio pieces, and uploaded content are deleted
Usage Data
Analytics, usage statistics, and creative history are permanently removed
Community Activity
Comments, likes, follows, and community interactions are deleted
What Remains After Deletion
📊 Anonymized Analytics
Aggregated, anonymized data may be retained for platform improvement
📄 Legal Records
Billing records and legal compliance data may be retained as required by law
🔒 Security Logs
Security-related logs may be retained for fraud prevention and platform security
📧 Support Records
Support tickets and communications may be retained for quality assurance
Deletion Process
Request Deletion
Submit a deletion request through your account settings or contact support
Verification Process
Verify your identity and confirm your deletion request to prevent unauthorized deletions
Grace Period
30-day grace period allows you to change your mind and recover your account
Final Deletion
After the grace period, your account and data are permanently deleted
Data Export Before Deletion
📁 Creative Content
Export all your AI-generated images, videos, and creative projects
📊 Analytics Data
Download your usage analytics, performance metrics, and growth data
👥 Community Data
Export your community interactions, followers, and social connections
⚙️ Account Settings
Save your preferences, customizations, and account configuration
Alternative Options
Account Deactivation
Temporarily deactivate your account instead of permanent deletion
Data Cleanup
Selectively delete specific data while keeping your account active
Subscription Pause
Pause your subscription instead of deleting your account
Privacy Settings
Adjust privacy settings to limit data collection and sharing
Recovery Options
⏰ Grace Period
30-day grace period allows account recovery before permanent deletion
🔄 Account Reactivation
Reactivate your account during the grace period with all data intact
📞 Support Contact
Contact support immediately if you change your mind about deletion
🚫 No Recovery After Grace Period
Account and data cannot be recovered after the grace period expires
Legal and Compliance
GDPR Compliance
Right to erasure under GDPR - your data will be deleted as requested
CCPA Compliance
California Consumer Privacy Act - right to delete personal information
Data Retention
Some data may be retained for legal compliance and security purposes
Third-Party Data
Data shared with third parties may not be immediately deleted
Impact on Connected Services
🔗 Social Media
Connected social media accounts will lose access to Posternity features
📱 Mobile Apps
Mobile app access will be revoked and data will be deleted
🌐 API Access
API keys and third-party integrations will be deactivated
☁️ Cloud Storage
Cloud storage connections and synced data will be removed
💡 Before You Delete
- Export Everything: Download all your data before deletion
- Consider Alternatives: Deactivation might be a better option
- Update Connected Services: Remove Posternity from other platforms
- Save Important Information: Keep copies of important account details
- Contact Support: Reach out if you have questions about the process
⚠️ Final Warning
- Permanent Action: Account deletion cannot be undone after the grace period
- Data Loss: All your creations and data will be permanently lost
- No Recovery: We cannot recover your account or data after deletion
- Consider Alternatives: Account deactivation might be a better option
- Export First: Always export your data before requesting deletion