1. Subscription Cancellation & Refund Policy
Last Updated: May 30, 2023
2. General Information
Subscription acknowledgment
By subscribing to any service on the Posternity website, you acknowledge that you have read and agreed to the Pre-Subscription Information and the Distance Sales Agreement, in accordance with applicable consumer protection laws.
Subscribers are subject to the Consumer Protection Law No. 6502, the Regulation on Distance Contracts, and other relevant legal frameworks.
3. Delivery of Digital Services
Instant access to content
Subscriptions grant immediate access to digital content and creative tools on Posternity. No physical shipping is involved. Access is delivered to the account or email specified during subscription.
4. Payment Conditions
Subscription validity
If your payment is unsuccessful or canceled through your payment provider, Posternity is not obliged to provide access to any subscribed services.
5. Right of Withdrawal
Cancel within 14 days
Subscribers may withdraw from their subscription within 14 days of the initial transaction, provided that no content has been accessed or used. No justification is required.
To request cancellation, contact us via:
- Company Name: Posternity
- Email: support@posternity.ai
- Address: [Insert Company Address]
6. Refund Process
Processing your request
If eligible, refunds will be issued within 10 business days via the original payment method. We will confirm eligibility after checking account usage.
7. Non-Refundable Cases
Exclusions based on usage
Refunds are not available in the following cases:
- Content has already been accessed or used
- Subscription included custom or personalized tools
- The subscription term has ended
Instant access to digital content, if started with your consent, disqualifies the subscription from refund under consumer regulations.
8. Failure to Pay & Legal Consequences
Unpaid dues and responsibility
If a payment is missed or delayed, you are responsible for any associated costs, including banking fees, interest, or legal expenses, in accordance with your agreement with your payment provider.
9. Payment Methods
Accepted transactions
You may pay for your subscription using secure online credit card payment or bank transfer. All transactions are encrypted and processed securely on Posternity.