FAQ

Frequently Asked Questions

Everything you need to know about Posternity, subscriptions, credits, and more. Can’t find your answer? Contact us.

Platform

Posternity is an AI-powered platform designed to help businesses and individuals create high-quality, engaging posters and visual content effortlessly. It uses advanced machine learning algorithms to analyze your brand’s voice, style, and target audience, allowing you to generate stunning designs for websites, social media, marketing campaigns, and more.

With different topics and flavors, it shows all cities, towns and municipalities around the world from different perspectives and moods. With thousands of new visuals added every day, Posternity.ai continues to grow its rich and ever-evolving archive. Just as time passes in the real world — faces change, cities shift, and new scenes emerge — Posternity.ai reflects that same constant transformation. Posternity is not a stock image gallery, it's a memory machine. It’s a living, breathing mirror of our changing world.

Our platform uses advanced artificial intelligence algorithms to generate high-quality & unique and engaging images based on your desire. Just provide a topic, keywords, or design preferences, and Posternity will present eye-catching visuals for you.

You can browse and try basic features without an account, but creating an account gives you access to favorites, chat and custom settings.

Subcription gives you access to poster editor, full-resolution downloads, saved prompts, and custom image service.

While the platform provides poster and visual content freely for your creations, you can use it to generate extended funtionality such as poste editor, detailed prompts, descriptions, or upscapled version to complement your designs. We continuously update our templates and tools, so feel free to share your needs!.

Yes, depending on your subscription tier. Commercial rights are included with Pro and Enterprise plans. Please check the terms of use for details.

Yes, we currently offer mass image generation through our Service Level Agreement (SLA) system. This allows businesses to request high volumes of AI-generated images with guaranteed delivery times and custom support. Automation of this service is in progress and will be available soon, allowing users to submit and manage bulk requests directly from their dashboard or via API.

If you're interested in setting up a custom bulk request, please contact us or visit our [SLA Request Page]. terms of use for details.

Not yet, but an API is coming soon. The automated version of our bulk generation system will include developer access via API so you can integrate image generation directly into your app, product pipeline, or CMS.

You own the rights to the images you create (within legal and ethical bounds), but we retain the right to store and improve our AI using anonymized data unless you opt out.

Yes, provided the order is processed under an SLA or qualifying commercial license. Ownership and usage rights are clearly defined in your agreement. You’ll receive full commercial rights unless otherwise specified.

Not yet, but this feature is coming soon! We’re working hard to enable image uploads and personal galleries in upcoming versions later this year. Once available, you’ll be able to upload, store, and showcase your own images directly on our platform.

Yes. We do not allow the generation of explicit, hateful, violent, or misleading content. Please follow our terms of use for details.

User Support

If your payment isn’t going through, please check the following:

  1. Make sure your card details are entered correctly, including the card number, expiration date, and CVV.
  2. Confirm that your card has sufficient funds or credit available.
  3. Verify that your bank or card issuer is not blocking the transaction.
  4. Ensure your billing address matches what your bank has on file.
  5. If using PayPal or other payment methods, check that your account is verified and in good standing.

If you’ve reviewed these and still can’t complete your payment, please contact our support team at support@posternity.ai or visit our Support Center for further help.

You can cancel your subscription at any time from your account settings. Please note:

  • Your subscription will remain active until the end of the current billing cycle.
  • You will continue to have access to your subscription benefits until your next payment date.
  • No further charges will be made after cancellation.
  • To cancel, go to Account Settings > Subscription and click "Cancel Subscription".

Priority credits allow you to continue editing and downloading images even after you’ve used up your monthly free or subscription credits.

  • When your monthly allocation is exhausted, you will automatically switch to free credits, which have limited features.
  • If you need more credits immediately, you can purchase Priority credits as a top-up.
  • Priority credits are available in various packages, which you can buy directly from your dashboard or the credits store.
  • Using Priority credits ensures uninterrupted access to premium features and faster processing.

To update your profile information, including your profile name, please follow these steps:

  1. Click on your profile picture located at the top right corner of the page.
  2. From the dropdown menu that appears, select "Profile" or "Account Settings".
  3. On the profile page, locate your current profile details and click the "Edit" or "Update" button next to the information you wish to change.
  4. Enter your updated profile name and any other changes you'd like to make.
  5. Click "Save" to apply the updates.

Your profile name and other details will be updated accordingly.